1. Introduction & Core Principles
Welcome to Future Mithila. This document serves as our comprehensive Privacy Policy, outlining our strict commitment to safeguarding the personal, academic, and technical data of our users. As a leading educational consultancy based in Darbhanga, Bihar, we understand that "Information Poverty" can only be solved through transparent "Information Management."
Our core privacy principles are built on the foundation of Consent, Transparency, and Security. We operate in full compliance with the Information Technology Act, 2000, and the Digital Personal Data Protection (DPDP) Act of India. By accessing our platform, you entrust us with your future; we, in turn, guarantee the protection of the data that fuels that future.
2. Definition of Terms
To ensure total clarity, the following terms are used within this policy:
- "User" / "Visitor": Any individual accessing the Future Mithila website or using our counseling services.
- "Personal Data": Any information that can identify an individual, such as names, IP addresses, or phone numbers.
- "Academic Data": Specific data regarding a student's marks, degree preferences, and educational history.
- "Partner Institutions": Universities and colleges with whom Future Mithila has signed a formal Memorandum of Understanding (MOU).
- "Processing": Any operation performed on data, including collection, storage, and transmission.
3. Detailed Data Collection Categories
We do not collect data indiscriminately. Every piece of information we gather has a specific purpose aimed at facilitating your academic journey.
3.1 Voluntary Information
When you interact with our contact forms, admission portals, or counseling requests, you provide us with:
- Identity Information: Full Legal Name, Email, Contact Number.
- Contact Information: Active Mobile Number, WhatsApp Number, and valid Email Address.
- Academic Profile: Class 10th/12th percentages, preferred stream (Engineering, Medical, Management), and year of graduation.
3.2 Automatically Collected Data
When you browse our digital platform, our servers automatically log certain technical information:
- Log Data: IP address, browser type (Chrome, Firefox, etc.), and referring URLs.
- Usage Data: Pages visited, time spent on each page, and navigation paths.
- Geolocation: General location data (City/State) to help us customize our counseling based on your local region (e.g., specific schemes for Bihar students).
4. How We Utilize Your Information
The utilization of data at Future Mithila is strictly limited to educational and administrative purposes. We do not engage in the sale of data to third-party marketing agencies.
4.1 Admission Facilitation
Your data is primarily used to match your academic profile with the eligibility criteria of our MOU Partner Universities. This includes sending your preliminary details to admission departments to check for seat availability and scholarship eligibility.
4.2 Personalized Roadmaps
We analyze your academic interests to create a "Career Architecture." This involves using your data to predict which courses will offer the highest placement probability for your specific background.
4.3 Communication & Alerts
- Admission deadlines and entrance exam dates.
- Status updates on your application.
- Information regarding the Bihar Student Credit Card and other state-sponsored educational loans.
5. Strategic Data Sharing & MOUs
Future Mithila acts as a bridge. For this bridge to function, data must flow to the institutions you intend to join. However, this flow is highly regulated.
The MOU Safeguard: We only share detailed academic dossiers with institutions with whom we have a signed and active MOU. These institutions are legally bound to keep your data confidential and use it only for the purpose of processing your admission.
We may also share data if required by law, such as a request from the Department of Education or law enforcement agencies, to comply with legal obligations or protect the rights and safety of our community.
6. Technical & Physical Data Security
We implement a multi-layered security protocol to ensure your data is never compromised:
- Encryption: Our website uses SSL (Secure Socket Layer) encryption to protect data in transit.
- Access Control: Only authorized senior counselors at Future Mithila have access to the backend database containing student marksheets and contact numbers.
- AI Monitoring: As we use AI for content and image generation, we also utilize AI-driven security tools to detect unauthorized login attempts to our admin panel.
7. Your Rights as a Data Principal
Under the DPDP Act, you are the owner of your data. You have the following rights:
- Right to Review: You can ask us what data we hold about you at any time.
- Right to Correction: If your mobile number or marks are wrongly recorded, you can request an immediate update.
- Right to Erasure: If you choose to discontinue our services, you can request the permanent deletion of your profile from our database.
- Right to Withdraw Consent: You can opt-out of our WhatsApp/Email alerts at any time.
8. Retention and Deletion
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Generally, we keep student records for a period of 5 years to assist with post-admission queries, alumni networking, and career tracking. After this period, data is either anonymized for statistical analysis or permanently purged from our servers.
9. Grievance Redressal
If you have any concerns regarding your privacy or believe your data has been handled incorrectly, please contact our Data Protection Officer:
Attn: Legal Department, Future Mithila
Location: Darbhanga, Bihar, India
Email: privacy@futuremithila.com
Subject Line: Data Privacy Concern
We aim to resolve all privacy-related grievances within 15 working days.
